Refund policy
60-Day Money-Back Guarantee — No Questions Asked
Wear your ThermiVest for up to 60 days. If it isn't everything you hoped for, email support@heatedthreads.com within 60 days of delivery and we'll refund your full purchase price. No questions asked. No restocking fees.
How it works
- Email support@heatedthreads.com with your order number.
- We'll reply within 1 business day with simple return instructions.
- Once your return is on its way, we issue your refund to your original payment method. Please allow 5–10 business days for your bank to post it.
Exchanges: Need a different size? Email us and we'll get the right fit out to you.
Defective or damaged items: Covered within the 60-day window — we'll replace it or refund you, your choice.